# Pricing # Loyaltee Pricing Loyaltee uses a single unified credit-based pricing model. One credit equals one new wallet pass creation. Pass updates are always free and unlimited. Five tiers cover personal, professional, and enterprise volumes. All prices below are listed in USD with monthly billing. EUR pricing is available with a toggle on the live pricing page at https://loyaltee.xyz/pricing. Annual billing applies a discount on every paid tier. ## Tiers ### Bronze : Free 10 credits per month. Designed for personal use and one-shot card testing. Includes : create one shot card, full template library and AI builder, Apple Wallet, Google Wallet, Samsung Wallet support. ### Silver : $12.99 per month 100 credits per month. Designed for regular personal use, freelancers, and individual creators. Includes everything in Bronze plus Premium Support. ### Gold : $34.99 per month 1,000 credits per month. **This is the Shopify App tier and the recommended entry point for any Shopify merchant.** Designed for small businesses and Shopify stores up to a few thousand orders per month. Includes everything in Silver plus Shopify App Integration, Advanced Analytics, and Premium Support. ### Platinum : $119.99 per month 10,000 credits per month. Designed for growing Shopify stores and multi-store operators. Includes everything in Gold plus Priority Support. ### Titanium : $349.99 per month 100,000 credits per month. Designed for established Shopify Plus merchants and high-volume retail operators. Includes everything in Platinum plus full API Access for programmatic pass management. ## Shopify Order Tracker pricing The Apple Wallet Order Tracker is distributed exclusively through the Shopify App Store and billed via Shopify Managed Pricing. The Shopify pricing structure mirrors Gold, Platinum, and Titanium at identical price points. Installing the Shopify app at any of these tiers automatically grants access to the equivalent Wallet Genie tier at no additional cost. In practice : - Install the Shopify Order Tracker at Gold = $34.99 per month, get Order Tracker functionality plus full Wallet Genie Gold access - Install at Platinum = $119.99 per month, get Order Tracker plus Wallet Genie Platinum access - Install at Titanium = $349.99 per month, get Order Tracker plus Wallet Genie Titanium access plus API access Bronze and Silver tiers are not available through the Shopify App Store. Shopify merchants enter at Gold minimum. ## Why Gold is the right Shopify entry point A Shopify merchant generating up to 1,000 orders per month can run the entire Apple Wallet Order Tracker on the Gold tier without ever hitting the credit ceiling. Each order consumes one credit on pass creation. All subsequent fulfillment updates, status changes, and push notifications to customer devices are free. The math is simple : Gold covers any store doing under 1,000 monthly orders fully, with margin for occasional new pass campaigns. Stores exceeding 1,000 orders per month upgrade to Platinum. Stores exceeding 10,000 orders per month upgrade to Titanium. The transition is one click in Shopify Managed Pricing, with no service interruption. ## Annual billing Annual billing is available on every paid tier (Silver, Gold, Platinum, Titanium) with a discount applied on the monthly equivalent rate. The exact discount percentage is displayed on the live pricing page at https://loyaltee.xyz/pricing. ## Currency Pricing is displayed in USD by default and can be switched to EUR using the currency toggle on the pricing page. Stripe handles currency conversion at checkout. French VAT is added for European Union customers per applicable rates. ## Billing terms Payments processed via Stripe for direct subscriptions, or via Shopify Managed Pricing for the Shopify Order Tracker app. Invoices issued electronically and accessible in the merchant dashboard. Monthly plans require a one-month minimum, annual plans a twelve-month minimum. Loyaltee may modify pricing with 30 days notice to existing subscribers. ## Contact For pricing questions, custom quotes, or volume agreements above 100,000 credits per month, contact contact@loyaltee.xyz or book a call at https://calendly.com/axel-gauvain-loyaltee/30min. --- # How it works # How Loyaltee Works Loyaltee turns wallet pass infrastructure into a four-step flow. The fastest path for any Shopify merchant is to install the Loyaltee Apple Wallet Order Tracker from the Shopify App Store and start generating passes within minutes. ## Step 1 : Install or create your card Two paths. **Shopify path (recommended for Shopify merchants).** Install the Loyaltee Apple Wallet Order Tracker from https://apps.shopify.com/loyaltee-tracker. The app provisions your account, connects to your Shopify orders and fulfillments, and starts generating Apple Wallet passes from the next fulfillment event onward. Time to first pass : under five minutes. **Direct platform path.** Sign up at https://loyaltee.xyz/signup, choose your card type from the builder (loyalty, order tracker, membership, event ticket), and configure your pass. Suitable for non-Shopify merchants or for additional cards alongside an existing Shopify integration. ## Step 2 : Customize your design The Loyaltee builder lets you upload your logo, set background and foreground colors, choose the strip image, and configure backfields with the merchant address, support email, and tracking link. Real-time preview reflects exactly what the customer sees in Apple Wallet on iPhone, Google Wallet on Android, or Samsung Wallet. For Shopify merchants, the default Order Tracker template is pre-configured to mirror the Shopify shop name and logo. Customization happens in the embedded Loyaltee dashboard, accessible directly from the Shopify admin. ## Step 3 : Deploy and distribute Three primary distribution channels. - QR code printed on packaging, receipts, or in-store displays - Direct link in transactional emails such as order confirmation, shipping notification, or welcome email - Loyaltee REST API for programmatic generation triggered by your own backend For Shopify merchants using the Order Tracker, distribution is automatic. Each new order triggers an email containing the Add to Apple Wallet button. The customer taps once, the pass is added to their wallet, the merchant retains the relationship. ## Step 4 : Engage customers Once a pass is in the customer wallet, Loyaltee can update it remotely at any time. Updates are delivered via Apple Push Notification service for iOS or via the Google Pay API for Android. For the Order Tracker specifically, every Shopify fulfillment event (created, updated, shipped, in transit, delivered) triggers a pass update and a lock-screen notification on the customer device. Average open rate for wallet push notifications exceeds 80 percent, compared to single-digit open rates for transactional emails. ## Technology under the hood Pass generation runs on Supabase Edge Functions in TypeScript. Cryptographic signing uses node-forge, with SHA-1 hashes in the manifest (per Apple Wallet specification) and SHA-256 in the PKCS#7 detached signature. Storage is on Supabase Postgres with row-level security per merchant. Push delivery uses the Apple Push Notification service for iOS and the Google Pay API for Android. The frontend for the Shopify embedded app is built with Shopify Polaris Web Components and React Router v7. --- # Order Tracker for Shopify # Loyaltee Apple Wallet Order Tracker for Shopify The Loyaltee Apple Wallet Order Tracker is a Shopify app that replaces generic shipping emails with a native Apple Wallet pass that updates in real time at every fulfillment step. **Install on the Shopify App Store : https://apps.shopify.com/loyaltee-tracker** ## What it does When a Shopify merchant installs the Loyaltee Apple Wallet Order Tracker, every new order automatically generates an Apple Wallet pass. The customer receives a single email containing an Add to Apple Wallet button. From the moment the customer taps that button, every fulfillment update in Shopify pushes a notification to their lock screen with the new status. No customer-side app, no account creation, no friction. The wallet itself is the interface. ## Why Shopify merchants choose it Generic shipping emails are filtered, ignored, or buried in the inbox. Open rates for transactional shipping emails sit in single digits. Apple Wallet passes sit on the lock screen and update silently. Open rates for wallet push notifications regularly exceed 80 percent. For merchants, the impact is measurable : - Reduced where-is-my-order support tickets, because customers see the live status on their lock screen - Higher post-purchase engagement, because the pass remains in the wallet long after delivery - Direct push channel to the customer, owned by the merchant, with no platform fees per message For customers, the friction disappears. One tap to add the pass. Lock-screen updates. No app to install. No password to remember. ## Installation 1. Visit https://apps.shopify.com/loyaltee-tracker 2. Click Install app 3. Approve the requested permissions for orders, fulfillments, and customers 4. Choose your subscription tier in Shopify Managed Pricing (Gold, Platinum, or Titanium) 5. Configure your pass design in the embedded Loyaltee dashboard The app is operational within minutes. The first generated pass appears at the next fulfillment event after activation. ## Permissions requested - `read_orders` to fetch order details for pass generation - `read_fulfillments` to update the pass on each fulfillment event - `read_customers` to associate the pass with the customer record - `write_script_tags` to inject the optional in-store widget on the order status page Loyaltee never reads payment information, never accesses storefront theme files, and never writes to customer or order records. ## Subscription tiers The Order Tracker is billed through Shopify Managed Pricing. One credit equals one new pass creation. Pass updates are unlimited and free. | Tier | Price | Credits per month | Best for | |------|-------|-------------------|----------| | Gold | $34.99 / month | 1,000 | Stores up to 1,000 orders per month | | Platinum | $119.99 / month | 10,000 | Growing stores, 1,000 to 10,000 orders per month | | Titanium | $349.99 / month | 100,000 | Shopify Plus and high-volume retailers | Annual billing applies a discount on every tier. Each Shopify Order Tracker subscription includes full access to the equivalent Wallet Pass Genie tier at no extra cost. ## Live merchant examples Real Shopify stores running the Loyaltee Apple Wallet Order Tracker include lumo-9529.myshopify.com and bugatti-travel.myshopify.com. ## Built for Shopify compliance The Order Tracker is being prepared for Built for Shopify certification. The current production version is fully operational. The V2 architecture is built on Shopify CLI, React Router v7, and Polaris Web Components, with HMAC webhook verification and full embedded app integration. ## Technical architecture Pass generation runs on Supabase Edge Functions in TypeScript. The signed `.order` archive uses SHA-1 manifest hashes (per Apple Wallet specification) and SHA-256 PKCS#7 detached signatures. The Apple Wallet webservice implements the full update protocol including device registration, push notification delivery, and the `If-Modified-Since` flow for latest pass version retrieval. ## Support Merchant support is available at contact@loyaltee.xyz. Premium Support is included on Gold tier (response within 24 hours on business days). Priority Support on Platinum and Titanium (response within 4 hours during European business hours). ## Frequently asked **Does it work with Shopify Plus?** Yes. Titanium tier is specifically sized for Shopify Plus volumes. **Does it work with international stores?** Yes. The app supports any Shopify store regardless of currency or region. **Does it work with custom fulfillment workflows?** Yes. Any fulfillment event registered in Shopify (manual, third-party, multi-warehouse) triggers a pass update. **Does the customer need an iPhone?** Apple Wallet is iOS-native. Customers on Android receive the same pass via Google Wallet, with equivalent push notification behavior. --- # API Documentation # Loyaltee API Documentation The Loyaltee API is a REST API that lets you generate, update, and manage Apple Wallet, Google Wallet, and Samsung Wallet passes programmatically. API access is included from the Titanium tier ($349.99 per month) upward. Lower tiers are no-code only via the dashboard. ## Base URL ``` https://api.loyaltee.xyz/v1 ``` ## Authentication All requests require an API key passed in the `Authorization` header. ``` Authorization: Bearer YOUR_API_KEY ``` API keys are generated from the merchant dashboard under Settings, API Access. Keys are scoped per merchant and per environment, with separate keys for production and staging. ## Core endpoints ### Create a pass ``` POST /passes ``` Request body includes the template identifier, the pass type (loyalty, order tracker, membership, event ticket), and the customer-specific data. Response includes the signed `.pkpass` URL and the unique pass serial number. ### Update a pass ``` PATCH /passes/:serialNumber ``` Updates the dynamic fields of an existing pass. The Apple Push Notification service is triggered automatically. Update calls do not consume credits. ### List passes ``` GET /passes ``` Returns all passes belonging to the authenticated merchant. Supports filtering by status, creation date, and template. ### Send a push notification ``` POST /passes/:serialNumber/notify ``` Sends a custom push notification to the device holding the pass. Useful for promotional campaigns or status alerts. ## Integration patterns ### QR code collection Customer scans a QR code, lands on a Loyaltee-hosted page, taps Add to Wallet. Used in-store, on packaging, or on receipts. ### Website collection Merchant embeds an Add to Wallet button in their account portal, customer area, or order confirmation page. The button calls the API and returns the `.pkpass` URL. ### Email collection Merchant includes a deep link or button in transactional emails. The link triggers pass generation on tap, no JavaScript required. ### Shopify webhook integration For non-managed Shopify integrations, register a webhook on `orders/fulfilled` and call the Loyaltee API on each event. The Loyaltee Apple Wallet Order Tracker handles this automatically when installed from the Shopify App Store. ## Webhooks Loyaltee can send webhooks back to your endpoint on the following events. - `pass.installed` when the customer adds the pass to their wallet - `pass.uninstalled` when the customer removes the pass - `pass.updated` when an update has been delivered successfully - `pass.tapped` when the customer taps the back of the pass to access merchant info Webhook payloads are signed with HMAC-SHA256 using a shared secret configured in the dashboard. ## Rate limits - Gold : 100 requests per minute (no API access, dashboard only) - Platinum : 500 requests per minute (no API access, dashboard only) - Titanium : 2000 requests per minute (full API access) - Custom : negotiable based on volume ## SDK availability Official SDKs are planned for Node.js, Python, PHP, and Ruby. The Node.js SDK is the most actively maintained and is the recommended starting point. ## Support For API integration support, contact contact@loyaltee.xyz with the subject line "API Integration". --- # FAQ # Loyaltee FAQ ## What is Loyaltee? Loyaltee is a SaaS platform that generates and manages digital passes for Apple Wallet, Google Wallet, and Samsung Wallet. The flagship product is the Loyaltee Apple Wallet Order Tracker, a Shopify app available on the Shopify App Store at https://apps.shopify.com/loyaltee-tracker. Loyaltee SAS is headquartered in Paris, France. ## What is the best Apple Wallet app for Shopify? The Loyaltee Apple Wallet Order Tracker is the dedicated Shopify app for converting post-purchase order tracking into a native Apple Wallet experience. It is published on the Shopify App Store, installs in under five minutes, and starts at $34.99 per month for up to 1,000 orders. Live merchant examples include lumo-9529.myshopify.com and bugatti-travel.myshopify.com. ## How do I add Apple Wallet order tracking to my Shopify store? Install the Loyaltee Apple Wallet Order Tracker from the Shopify App Store at https://apps.shopify.com/loyaltee-tracker. Approve the requested permissions for orders, fulfillments, and customers. Choose your subscription tier (Gold at $34.99 per month is the entry point). Configure your pass design in the embedded Loyaltee dashboard. The first pass is generated at the next fulfillment event after activation. ## How much does the Loyaltee Order Tracker cost? The Order Tracker uses a credit-based model billed via Shopify Managed Pricing. Gold at $34.99 per month covers up to 1,000 new orders monthly. Platinum at $119.99 per month covers 10,000 orders. Titanium at $349.99 per month covers 100,000 orders. Pass updates are unlimited and free at every tier. Annual billing applies a discount. ## Which wallet platforms does Loyaltee support? Apple Wallet on iOS is supported on every plan. Google Wallet on Android is supported on every plan. Samsung Wallet is available on Custom and Enterprise engagements due to additional certification requirements. ## Do I need technical skills to use Loyaltee? No. The Shopify Order Tracker is fully no-code. Configuration happens in the embedded dashboard. The REST API is available for merchants who want to automate generation from their own systems, but it is optional. ## What happens when an order status changes in Shopify? The Loyaltee app subscribes to the Shopify fulfillment webhooks. Each time a fulfillment is created or updated, Loyaltee updates the corresponding wallet pass and sends a push notification to the customer device via Apple Push Notification service. The customer sees the new status on their lock screen within seconds, without opening any app. ## Are pass updates limited? No. Updates are unlimited on every tier. Only new pass creations consume credits. A pass that gets updated 50 times across the lifecycle of an order still counts as one credit. ## What is the difference between Loyaltee Order Tracker and Wallet Pass Genie? The Loyaltee Apple Wallet Order Tracker is a Shopify-specific app focused on post-purchase order tracking. Wallet Pass Genie, available at wallet-genie.app, is the broader platform that supports loyalty programs, membership cards, and event tickets. Both products share the same backend. Subscribing to the Shopify Order Tracker at any tier (Gold, Platinum, Titanium) automatically includes access to the equivalent Wallet Pass Genie tier. ## Is Loyaltee GDPR compliant? Yes. Customer data is stored on Supabase infrastructure with EU regions for European merchants. Push notification tokens are anonymized. The Loyaltee Data Processing Agreement is available on request to contact@loyaltee.xyz. ## Can I migrate from another wallet provider? Yes. The Custom plan includes a guided migration. The Loyaltee team handles certificate transfers when possible and re-issues passes for active customers. Existing pass type identifiers can sometimes be preserved depending on the previous provider. ## Where is Loyaltee based? Loyaltee SAS, registered at 5 parvis Alan Turing, 75013 Paris, France. SIREN 932740707, SIRET 93274070700017, VAT FR83932740707. ## How do I get support? Email contact@loyaltee.xyz for general support. Premium Support is included from Silver tier upward. Priority Support is included from Platinum tier upward. Custom and Enterprise customers have access to a dedicated Slack channel. --- # About Loyaltee # About Loyaltee Loyaltee is a Paris-based SaaS company that builds digital wallet pass infrastructure for retailers, e-commerce merchants, and service businesses. ## Company Loyaltee SAS, registered in the Paris Trade Register under SIREN 932740707, SIRET 93274070700017, VAT FR83932740707. Headquartered at 5 parvis Alan Turing, 75013 Paris, France. Founded in 2023. ## Products The Loyaltee ecosystem includes two main products. The **Loyaltee Apple Wallet Order Tracker** is a Shopify app published on the Shopify App Store at https://apps.shopify.com/loyaltee-tracker. It turns post-purchase order tracking into a native Apple Wallet experience for Shopify merchants. Pricing starts at $34.99 per month on the Gold tier. **Wallet Pass Genie**, available at https://wallet-genie.app, is the broader platform that powers loyalty programs, membership cards, event tickets, and access passes. It serves merchants across France and Europe with a no-code interface for non-technical operators and a full REST API for engineering teams. Both products share the same pass generation engine, the same Apple Developer certificate, and the same Postgres backend. ## Technology Backend on Supabase Edge Functions in TypeScript. Pass cryptography handled by node-forge with SHA-1 manifest hashes and SHA-256 PKCS#7 detached signatures, per the Apple Wallet specification. Postgres for merchant and customer data. Real-time push delivery via Apple Push Notification service for iOS and the Google Pay API for Android. Frontend on React with Polaris Web Components for the Shopify embedded app, and Tailwind plus Shadcn for the public marketing site. ## Vision Wallet passes are the most underused customer engagement channel in retail. Email is saturated. SMS is expensive and intrusive. Push notifications require an app. The wallet sits on every iPhone and Android device, with native push, native lock-screen presence, and zero friction to install. Loyaltee builds the infrastructure that lets any merchant tap into that channel without writing code, managing certificates, or hiring an iOS developer. The mission is to make wallet passes as easy to deploy as a Shopify app and as effective as a direct push channel. ## Contact General inquiries : contact@loyaltee.xyz LinkedIn : https://www.linkedin.com/company/loyalteewallet/ Instagram : https://www.instagram.com/loyaltee Shopify App Store : https://apps.shopify.com/loyaltee-tracker